Atlas Ride Co & Atlas Ski Co is hiring, it could be you!
We are looking for a dynamic team member to head up our teams in Morzine and Europe.
From humble beginnings in 2012 Atlas Ride Co now provides some of the most exciting Downhill and Enduro holidays available anywhere in the World. From the high Alpine peaks of Morzine to the dusty, technical single track of Finale Ligure there is something for everyone.
Atlas Ski Co. launched in July 2022 after years of planning and will welcome its first clients in December 2022 across catered and self-catered properties.
This job runs across both companies.
The individual we are seeking is self-motivated and able to work independently, but also excited by the challenge of working with others in a team. If the word manager appeals to you because you want to be above your team mates, there's no need to apply, we are a team and while you will need to maintain a professional relationship with the crew, you'll also need to get in the trenches with them. We want you to have a passion for service and supplying a great product, you should get a buzz from inspiring and leading the team, not from telling them what to do.
If you are a natural leader, humble, personable, intuitive, outgoing, able to deal with pressure well, adaptable, always smiling and present well, you could be what we are looking for.
Reporting to the Directors, the role has a degree of autonomy, though weekly tasks are provided, you will need to be able to see what is required around the resort, without being prompted. The role requires plenty of flexibility, therefore strong organisational and time management skills are imperative.
THE SUCCESSFUL APPLICANT WILL;
- Be an EU passport holder or French resident
- Be based in Morzine or willing to move
- Be a keen mountain biker, skiier or snowboarder
- Be fluent in English and have a working knowledge of French
- Be able bodied and willing for manual work
- Be adaptable, professional and calm under pressure
- Be willing to learn
- Be comfortable with Google Drive, docs and spreadsheets
- Be comfortable in charge of a team
- Have great customer service skills, the ability and desire to converse on all levels with varying clients with varying needs
- Have a clean EU driving license
- Have experience in a hospitality environment
This is a full time position with a negotiable start date.
JOB DESCRIPTION
- Primarily responsible for the client so that we create that holiday of a lifetime for all our customers.
- Responsible for the staff, communication to them, ensuring they adhere to standards.
- Maintain company standards at all times.
- Constant review of company product and resort knowledge.
- Get to know each guest as best you can, at the very least you are required to know who is staying where and any particular needs they may have throughout their week. Conversing with clients as to their needs.
- Responsibility for the organisation of all chalets, including complete Saturday changeover, organising cleaners, chalet staff and monitoring the whole resorts activities, particularly on a changeover day. Keeping track of cleaner hours.
- Ensure staff have filled out their hours accordingly each week.
- Contact with clients on a Friday and Saturday to check arrival and departure times and lift pass requirements.
- Client check in and check out at any given point during the week.
- Linen distribution and collection from our central storage location.
- Control and tidiness of our central storage location.
- Property inventories with photographic records to ensure owner and renter are satisfied with handovers at the start and end of each season.
- Setting properties up ready for the season and ensuring all equipment is in place, including constructing and installing equipment such as workshop benches, security devices and more.
- Trail guidance, bike advice, weather knowledge, resort recommendations for restaurants and bars.
- Upselling the various services we provide, such as the mechanic service, day trips, hire bikes and our various other destinations.
- Solving problems in the resort, maintenance issues, dealing with client injuries. Including supervision of chalet amenities such as but not limited to hot tub, saunas, BBQ, TV and games equipment.
- Overseeing, Instructing and executing cleaning duties across resort inside and outside of catered and self catered properties.
- Responsible for funds acquired from bike hire, workshop, day trips, honesty bar and lift passes.
- Keep daily records and receipts for all purchases, keeping them organised and monitoring spend, ready to present to owners on request.
- Purchase of lift passes.
- Riding in resort representing the MTB Beds brand, taking an active role in the local mountain bike community with positivity and energy.
- Assisting in developing new opportunities with bars, restaurants, accommodation suppliers and brands.
This can be live in or live out position, the salary and package would reflect either option.
If this sounds like the perfect job for you please send your CV and a covering letter detailing your knowledge of Morzine, the Portes du Soleil and a paragraph about what your idea day riding bikes in the Alps would be to ben@mtbbeds.com
#ONEPEDALAHEAD
#SKIWITHATLAS
