MTB Beds is hiring, it could be you!
From humble beginnings in 2012 Atlas Ride Co now provides some of the most exciting Downhill and Enduro holidays available anywhere in the World. From the high Alpine peaks of Morzine to the dusty, technical single track of Finale Ligure there is something for everyone.
We are looking for a dynamic team member to help facilitate and manage our operations in Morzine and Finale Ligure.
The individual we are seeking is self motivated and able to work independently, but also excited by the challenge of working with others in a team. We want you to have a passion for service and supplying a great product, you should get a buzz from providing a great service to our clients and making things happens not only for them but for your team mates.
If you are naturally capable of dealing with situations that require brain power, being handy on the tools, putting in maximum effort, are humble, personable, outgoing, adaptable and able to deal with pressure, always smiling and present well, you could be what we are looking for.
The role has a degree of autonomy, though weekly tasks are provided, you will need to be able to see what is required around the resort, without being prompted. The role requires plenty of flexibility, therefore strong organisational and time management skills are imperative. You will also need to know your way around a power tool.
The successful applicant will;
- Be an EU passport holder or French resident
- Be based in Morzine or willing to move
- Be a keen mountain biker
- Be fluent in English and have at least a basic knowledge of French
- Be able bodied and willing for manual work
- Be adaptable, professional and calm under pressure
- Be willing to learn
- Be comfortable with google docs and spreadsheets
- Have great customer service skills, the ability to converse on all levels with varying clients with varying needs
- Have a clean EU driving license
- Have experience in a hospitality environment
The dates for this position are May 2022 - early September 2022. For the right candidate the role will develop into a full time position.
Your role includes but won't be limited to;
- Primarily responsible for the client so that we create that holiday of a lifetime for all our customers.
- Maintain MTB Beds standards at all times.
- Constant review of company product and resort knowledge.
- Get to know each guest as best you can, at the very least you are required to know who is staying where and any particular needs they may have throughout their week. Conversing with clients as to their needs.
- Assisting the organisation of all chalets, including Saturday changeover, organising cleaners, chalet staff and helping to monitor the whole resorts activities on a changeover day.
- Contact with clients on a Friday and Saturday to check arrival and departure times and lift pass requirements.
- Assisting with client check in and check out.
- Linen distribution and collection from our central storage location
- Control and tidiness of our central storage location.
- Property inventories with photographic records to ensure owner and renter are satisfied with handovers before and after the season.
- Setting properties up ready for the season and ensuring all equipment is in place, including constructing and installing equipment such as workshop benches and security devices.
- Trail guidance, bike advice, weather knowledge, resort recommendations for restaurants and bars.
- Upselling the various services we provide, such as the mechanic service, day trips, hire bikes and our various other destinations.
- Solving problems in the resort, maintenance issues, including supervision of chalet amenities such as but not limited to hot tub, saunas, BBQ's, TV and games equipment.
- Overseeing, instructing on and executing cleaning duties across resort inside and outside of catered and self catered properties.
- Purchase of lift passes.
- Riding in resort representing the MTB Beds brand, taking an active role in the local mountain bike community with positivity and energy.
- This can be live in or live out position, the salary and the package would reflect either option.
- CDD Contract or AE, evolving into CDI €1600 - €1800 per month Net. Package and experience dependent.
If this sounds like the perfect job for you please send your CV and a covering letter detailing your knowledge of Morzine, the Portes du Soleil and a paragraph about what your idea day riding bikes in the Alps would be to ben@mtbbeds.com
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